Accessibility Statement for Starlight Streaming

Our Commitment to Accessibility

At Starlight Streaming, we are committed to providing a website and streaming service that is accessible to the widest possible audience, regardless of technology or ability. We strive to ensure that our content is accessible to people with disabilities, including those with visual, auditory, cognitive, and motor impairments. Our goal is to conform to the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA.

We are continuously working to improve the accessibility of our website and streaming platform. We believe that accessibility is not just a legal requirement but also a moral imperative. An inclusive online experience benefits everyone.

Accessibility Features

We have implemented several features to enhance the accessibility of Starlight Streaming:

• Alternative Text for Images: All images on our website have descriptive alternative text, ensuring that users who are unable to see the images can understand their purpose.
• Keyboard Navigation: Our website is fully navigable using a keyboard, allowing users who cannot use a mouse to access all content and functionality.
• Clear and Consistent Navigation: We have designed our website with a clear and consistent navigation structure, making it easy for users to find the information they need.
• Sufficient Color Contrast: We have ensured that there is sufficient contrast between text and background colors to make the text readable for users with low vision.
• Resizable Text: Users can easily resize the text on our website using their browser settings.
• Captions and Subtitles: All of our TV shows have captions and subtitles available, making them accessible to users who are deaf or hard of hearing.
• Audio Descriptions: We are working to add audio descriptions to our content, providing a narrative track that describes the visual elements of the shows for users who are blind or visually impaired. This will be an ongoing process, with new shows being added regularly.
• ARIA Attributes: We use ARIA (Accessible Rich Internet Applications) attributes to provide additional information to assistive technologies, such as screen readers. This helps to ensure that users with disabilities can fully understand and interact with our website.
• Responsive Design: Our website is designed to be responsive, meaning it adapts to different screen sizes and devices. This ensures that users can access our content on any device, regardless of its size or resolution.

Supported Technologies

Starlight Streaming is designed to be compatible with the following assistive technologies:

• Screen Readers: We have tested our website with popular screen readers such as JAWS, NVDA, and VoiceOver.
• Speech Recognition Software: Our website is designed to be compatible with speech recognition software such as Dragon NaturallySpeaking.
• Screen Magnification Software: Users can use screen magnification software to zoom in on our website content.
• Keyboard Alternatives: Users can navigate our website using keyboard alternatives, such as on-screen keyboards and switch devices.

We continually test our website with these technologies to ensure that it remains accessible to all users.

Conformance Status

The Starlight Streaming website and streaming service is partially conformant with WCAG 2.1 level AA. Partially conformant means that some parts of the content do not fully conform to the accessibility standard.

We are actively working to address these issues and improve the overall accessibility of our website. Our development team is dedicated to implementing the necessary changes to achieve full conformance with WCAG 2.1 level AA.

Ongoing Efforts

Accessibility is an ongoing effort, and we are committed to continuously improving the accessibility of Starlight Streaming. We regularly review our website and streaming platform to identify areas for improvement. Our efforts include:

• Accessibility Audits: We conduct regular accessibility audits of our website and streaming platform to identify and address any accessibility issues. These audits are performed by both internal and external accessibility experts.
• User Testing: We conduct user testing with people with disabilities to gather feedback on the accessibility of our website and streaming platform. This feedback helps us to identify areas where we can improve the user experience.
• Training: We provide accessibility training to our employees to ensure that they have the knowledge and skills necessary to create accessible content.
• Policy Updates: We regularly review and update our accessibility policies to ensure that they reflect the latest best practices.
• Technology Updates: We monitor and adopt new accessibility technologies and techniques to improve the user experience for people with disabilities.

Feedback

We welcome your feedback on the accessibility of Starlight Streaming. If you encounter any accessibility barriers or have any suggestions for improvement, please contact us:

• Email: [email protected]
• Phone: 1-800-STAR-LITE (1-800-782-7548). Ask to speak to the Accessibility Team.
• Mailing Address: Starlight Streaming Accessibility Team, 123 Galaxy Avenue, Toronto, ON M5J 2E2, Canada.

We will do our best to respond to your feedback in a timely manner and address any accessibility issues you report. Your input is valuable and helps us to make Starlight Streaming more accessible for everyone.

When providing feedback, please be as specific as possible. Include the URL of the page where you encountered the issue, a description of the problem, and any assistive technology you were using.

Third-Party Content

Some of the content on Starlight Streaming is provided by third parties. While we strive to ensure that all of our content is accessible, we cannot guarantee the accessibility of third-party content. However, we encourage third-party content providers to adhere to accessibility standards, and we work with them to improve the accessibility of their content whenever possible.

Accessibility Policy Review

This accessibility statement is reviewed and updated regularly to ensure that it accurately reflects our current accessibility efforts and policies. The last review was conducted by Dr. Aris Thorne, Head of Accessibility at Starlight Streaming, on October 26, 2024. The next review is scheduled for April 26, 2025.

Changes to this policy will be posted on this page. We encourage you to check back periodically for updates.